- Shipping & Returns
COMPACT TREATMENT ACTING ON NYLON: Pre-washing these nylon garments at 130?? causes a shrinkage of up to 30% of their initial volume, drastically transforming their appearance. The compacted nylon fibers give to the material the characteristic stiff hand and the uneven appearance. The garment is then dyed with specific recipes. The expertise of the pattern makers and the know-how of the Stone Island color laboratory makes the design of these garments possible, taking into account the high percentage of shrinkage before and after garment dyeing. This STONE ISLAND procedure is absolutely unthinkable in other realities.
* Delivery Time.
We need 1-2 days to process your order before shipping.There are two shipping methoed. Fast Delivery: The delivery time for US, European countries the delivery will take 3-5 days.Slow Delivery: The delivery time for US, European countries the delivery will take 10-15 days.
* Tracking information.
After we ship package, customer receive automatic email with tracking details.
* Lost Package Policy.
If a package did not arrive in 4 weeks after the shipping date, then this package is treated as Lost. In this case a new package will be shipped to the customer provided we are able to give the same items as those purchased by the customer. If we are not able to provide the same items to substitute the lost ones we will either propose to the customer similar items or refund their cost as it will be mutually agree with the customer. If one or more items neither the same nor similar are available to be shipped, the customer can request to cancel the order entirely, thus the total cost of the order including shipping and handling cost will be fully refunded.